support@voyzo.in

Voyzo App – Terms & Conditions

1. Introduction

Voyzo is a digital platform designed to connect users with business services, including car wash services, detailing, and other related local services. By accessing or using the Voyzo app or website, you agree to these Terms & Conditions.


2. Nature of Services

Voyzo acts solely as a facilitator or mediator between service providers (vendors/partners) and end-users. We do not own, operate, or manage any of the services listed on the platform.
All services are delivered directly by independent vendors/partners.


3. No Liability Clause

We value user feedback and encourage customers to share their service experience. This helps us improve the platform and guide our vendors toward better quality and customer satisfaction.

However, Voyzo is not responsible or liable for:

  • the quality of service delivered by vendors,

  • delays, damages, or issues caused by vendors,

  • disputes between users and service providers.

All service-related responsibilities lie solely with the respective vendor/partner.


4. Vendor Communication

Voyzo facilitates connections but does not interfere in business transactions between users and vendors.

However, based on consistent feedback or violations of platform policies, Voyzo reserves the right to:

  • review vendor performance,

  • take corrective action,

  • suspend or remove vendor listings from the app.


5. User Responsibilities

Users agree to:

  • provide accurate personal and vehicle information,

  • use the platform responsibly,

  • communicate respectfully with vendors,

  • ensure timely payments for services booked.

Any misuse of the platform may result in account suspension.


6. Changes to Terms

Voyzo reserves the right to update or modify these Terms & Conditions at any time.
Continued use of the app implies acceptance of any updated terms.


7. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.